TERMS AND CONDITIONS
We accept all major credit cards, wire transfers, and PayPal transfer. Please contact us directly for wire transfer instructions
ADDRESS CONFIRMATIONIf you are paying by credit card, the shipping and billing address associated with the card need to match. This is in order to protect our customers and ourselves from fraudulent activity
The rings can be ordered in any size
Even if the size is smaller or larger than the existing list
You can contact us with a special request anything is possible, feel free to ask
The sizes on the site are American sizes, but of course you can request a European size or UK size, feel free to ask
If you need help knowing the size you need please ask us and we will be happy to help you
BRACELETS AND NECKLACES LENGTH
If you need a special length that not on the selection list, feel free to ask us
Any length is possible
We also accept custom orders
If you would like to change something in the design, add stones, or switch to other stones
We will review your request and will give you a prompt reply
If you have a dream you would like to fulfill, a jewel that exists in your imagination
Please share it with us and we will be happy to fulfill it for you
It is important to note in advance that there will be no returns on custom orders that we will create specifically for you
SHIPPING AND DELIVERY
FREE for purchases made from Talya Design over 250USD. We ship packages within five days of jewelry making via UPS or FedEx air with an adult signature confirmation. International Shipping: The customer is responsible for all additional duties, taxes and/or tariffs that might incur. All packages shipped by Talya Design are fully insured for their purchased price. When your item is ready to ship, an email will be sent with your tracking information. All shipments must be made to a physical address with an adult present to sign for the package
All Jewelry by Talya Harel Design may be returned for a full refund within 21 days of receipt.
If you are unsure about your purchase, please contact us within 3 days of receipt to discuss a return or exchange. Customers must contact us prior to shipping returns so we can issue a free shipping label.
We do not offer free return shipping , customers are responsible for insured returned shipments, as well as all duties/taxes/tariffs that Talya Harel Design might incur by receiving the return.
Talya Harel Design offers a free lifetime warranty on all of our jewelry against any manufacturing defects. If you experience any problems with your purchase, you are welcome to contact us or ship it back to us for evaluation. If we deem the problem a manufacturing issue, Talya Harel Design will repair the item at no expense to the customer. The warranty excludes coverage due to wear and tear and/or negligence subsequent to purchase. Within the first six months of purchase we will replace precious stones that go missing if we feel that it is a manufacturing defect. After six months of purchase all missing precious stones will be considered wear and tear and will be at the expense of the customer. Any repairs or work not done by Talya Harel Design will void your warranty. We stress the importance in choosing jewelry that is appropriate for your lifestyle.
Talya Harel Design uses its vast knowledge to date each piece based on materials, construction techniques, hallmarks/signatures, overall style and cultural context. While dating and authenticity are not a formal science, we determine them to the best of our ability based on our knowledge, experience and resources.
Please email us for further details.
All precious stones and pearls shown on our website are natural and of course the products are 14k yellow gold solid
We cannot guarantee that the color you see matches the item color, as the display of color depends, in part, upon the type of computer monitor used to observe the image. Pieces could go out of stock before we’re able to remove them from the site. Should this occur, we will notify you. We make every attempt to only show our users correct information. From time to time inaccurate data may be displayed due to system error. We reserve the right to correct any incorrect pricing as a result of the above, and will not honor any incorrect prices. Under no circumstances will Talya Harel Design be held liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, including negligence, strict product liability or otherwise, even if we have been advised of the possibility of such damages.
Protecting your information is a priority. We will use the contact information we collect, to consult with you (via email or telephone,whatsapp, messenger), so we can keep you up to date with our latest purchases and to streamline our services to better suit your requirements. We will share your delivery address with necessary shipping companies. We will never sell or share your details to any third party. www.TalyaHarel.com may contain links to other websites, we are not responsible for their privacy policies or content. All transactions on www.talyaharel.com are strictly confidential
Our store is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:
- Maintain a secure network
- Maintain a vulnerability management program
- Regularly monitor and test networks
- Protect cardholder data
- Implement strong access control measures
- Maintain an information security policy
This compliance is extended to Talya online store, powered by Shopify.